Shipping Terms
1. Delivery Area
We deliver within Germany as well as to selected countries in the European Union.
2. Delivery Times
We manufacture your pairs to order.
Production Times:
- 48 to 96 hours for Air Force 1
- Delivery times range from 2 to 7 days depending on the chosen shipping provider.
Returns
WE DO NOT ACCEPT RETURNS.
Since our pairs are custom-made, they are non-refundable and non-exchangeable. Once the order is confirmed, customization cannot be changed.
3. Shipping Costs
Shipping costs vary based on the delivery location and weight of the order. Exact shipping costs will be displayed during the checkout process.
4. Delivery Address
Please ensure that the delivery address you provide is accurate and complete. We are not liable for delivery delays or failed deliveries due to insufficient or incorrect address information.
5. Shipping Partners
We work with various shipping providers to offer you fast and reliable delivery. The choice of shipping provider is based on the delivery location and the ordered products.
6. Shipment Tracking
For many of our shipments, we offer shipment tracking. You will receive a tracking number that allows you to monitor the status of your delivery online.
7. Self-Collection
Self-collection of orders is currently not available.
8. Returns
Please refer to our return policy and cancellation rights available on our website.
9. Contact
For questions about our shipping terms or the status of your delivery, please contact us at ropezinstyle.com.